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Shipping

Do you have some questions about your shipment? Don't worry, you will probably find a suitable answer to all your questions below. If not, you can always contact us via info@dmlights.com. Click a topic below for which you require additional information.

in stock
If product is in stock

Products that are in stock and ordered before 2.50 PM (CET), will normally be shipped no later than the next working day. Consequently you will receive the order within 2 to 4 working days. This term depends on your location. Check the average UPS lead time lower on this page for your estimated delivery time.

Not in stock
If product is NOT in stock

If you order products that are not in stock, we will order them from our supplier. Hence the delivery time will be a bit longer. The delivery time depends on the brand. In the table below you can find an overview of the average delivery times of our suppliers and manufacturers. If some articles of your order are out of stock while others are in stock, the order will only be shipped once all items are present in our warehouse. All items are shipped together.

Average delivery time by brand

Attention: These are average lead times. When the supplier or manufacturer runs out of stock or has to deal with production delays, these average delivery times may not be met. You can follow the status of your order online at mydmlights.

&tradition
2 to 4 weeks
Absinthe
> 4 weeks
Alessi
1 to 2 weeks
Alittex
1 to 2 weeks
Anglepoise
2 to 4 weeks
Ares
1 to 2 weeks
Artemide
1 to 2 weeks
Artemide Architectural
2 to 4 weeks
Astro
2 to 4 weeks
Azimut
2 to 4 weeks
B-Logicx
1 to 2 weeks
Bega
2 to 4 weeks
Bel Lighting
2 to 4 weeks
Belucca
1 to 2 weeks
Brokis
> 4 weeks
Bticino
1 to 2 weeks
Calex
1 to 2 weeks
Catellani & Smith
> 4 weeks
Dark
> 4 weeks
Deknudt Lighting
1 to 2 weeks
Deltalight
1 to 2 weeks
Design for the People
2 to 4 weeks
Design House Stockholm
1 to 2 weeks
Diesel with Foscarini
1 to 2 weeks
Diverse
1 to 2 weeks
DMLights
> 4 weeks
Domus
2 to 4 weeks
Doxis
2 to 4 weeks
Duracell
1 to 2 weeks
Ecomoods
1 to 2 weeks
Ed-dis
1 to 2 weeks
Eigen productie
1 to 2 weeks
Eltako
1 to 2 weeks
Esedra
2 to 4 weeks
Euro Luce
> 4 weeks
Feelux
1 to 2 weeks
Flos
1 to 2 weeks
Flos Architectural
2 to 4 weeks
Fluke
1 to 2 weeks
Fonckel
1 to 2 weeks
Fontana Arte
> 4 weeks
Foscarini
2 to 4 weeks
Friedland
2 to 4 weeks
Gardy
1 to 2 weeks
GE (Vynckier)
1 to 2 weeks
Gesso
2 to 4 weeks
Gira
1 to 2 weeks
Girard Sudron
2 to 4 weeks
Graypants
2 to 4 weeks
Gubi
2 to 4 weeks
Hay
> 4 weeks
Helia
1 to 2 weeks
Il Fanale
> 4 weeks
Indigo
2 to 4 weeks
Ingo Maurer
2 to 4 weeks
Integral LED
1 to 2 weeks
IP44.de
1 to 2 weeks
Iulite
2 to 4 weeks
Kartell
2 to 4 weeks
Kreon
2 to 4 weeks
KRS
1 to 2 weeks
KTB
1 to 2 weeks
Kundalini
2 to 4 weeks
Laes
1 to 2 weeks
Ledino - Philips
1 to 2 weeks
Leds_C4
1 to 2 weeks
Legrand
1 to 2 weeks
Lightyears
2 to 4 weeks
Linea Verdace
1 to 2 weeks
Lirio
1 to 2 weeks
Louis Poulsen
2 to 4 weeks
Luceplan
> 4 weeks
LZF
> 4 weeks
Marset
2 to 4 weeks
Massive
1 to 2 weeks
Meanwell
1 to 2 weeks
Megaman
1 to 2 weeks
Memostar
1 to 2 weeks
Modular Lighting
1 to 2 weeks
Moooi
2 to 4 weeks
Muuto
2 to 4 weeks
MyLiving
1 to 2 weeks
Nautic
> 4 weeks
Next
2 to 4 weeks
Nice
1 to 2 weeks
Niko
2 to 4 weeks
Nordlux
2 to 4 weeks
Nordtronic
1 to 2 weeks
Norlys
2 to 4 weeks
OBO
1 to 2 weeks
Orbit
1 to 2 weeks
Osram
1 to 2 weeks
Pallucco
2 to 4 weeks
PCE
1 to 2 weeks
Peha
1 to 2 weeks
Perry
2 to 4 weeks
Philips
1 to 2 weeks
Plumen
1 to 2 weeks
Popp
2 to 4 weeks
Procontrol
2 to 4 weeks
PSM Lighting
1 to 2 weeks
Qbus
1 to 2 weeks
Reality
1 to 2 weeks
Royal Botania
1 to 2 weeks
SBP
2 to 4 weeks
Segula
1 to 2 weeks
Serien
2 to 4 weeks
SG Lighting
1 to 2 weeks
Siedle
1 to 2 weeks
Slamp
2 to 4 weeks
SLV
1 to 2 weeks
Stagobel
1 to 2 weeks
Steinel
2 to 4 weeks
Stiebel Eltron
2 to 4 weeks
Studio Italia
2 to 4 weeks
Sylvania
2 to 4 weeks
TAL
1 to 2 weeks
Terzani
> 4 weeks
Theben
1 to 2 weeks
Tom Dixon
2 to 4 weeks
Toplux
1 to 2 weeks
TossB
2 to 4 weeks
Trio
1 to 2 weeks
Trizo 21
2 to 4 weeks
Uni Bright
1 to 2 weeks
Urmet
1 to 2 weeks
Varta
1 to 2 weeks
Vergokan
1 to 2 weeks
Verpan
2 to 4 weeks
Vibia
2 to 4 weeks
Vossloh
1 to 2 weeks
Wago
1 to 2 weeks
Wever & Ducre
1 to 2 weeks
WiZ
1 to 2 weeks

In spite of the rising diesel and gasoline prices, we aim to keep our shipping costs as low as possible. Orders with a purchase value of € 100 and higher are shipped free to Belgium, the Netherlands, Germany, Austria, Denmark, France, Luxembourg and Monaco. For shipments to the UK delivery is free from a purchase value of £ 75.

Professional customers enjoy free shipping on purchases with a value of € 300 or higher. This only applies for deliveries in Belgium, the Netherlands, Germany, France and Luxembourg. For all other countries shipping costs will be calculated based on the order's volume afterwards.

More details about your shipping costs can be found in the table below. It contains the shipping costs per country as well as the purchase value from which the shipment is free.

If your country is not in the list, you can contact us to make a price offer for shipment to your country.

Shipping costs overview

Andorra
Shipping costs : € 49
Free delivery from : € 500
Argentina
Shipping costs : € 100
Free delivery from : € 1000
Aruba
Shipping costs : € 100
Free delivery from : € 1000
Australia
Shipping costs : € 82
Free delivery from : € 1000
Austria
Shipping costs : € 14
Free delivery from : € 100
Bahamas
Shipping costs : € 100
Free delivery from : € 1000
Bahrain
Shipping costs : € 100
Free delivery from : € 1000
Barbados
Shipping costs : € 100
Free delivery from : € 1000
Belgium
Shipping costs : € 9
Free delivery from : € 100
Bolivia
Shipping costs : € 100
Free delivery from : € 1000
Brazil
Shipping costs : € 100
Free delivery from : € 1000
Brunei Darussalam
Shipping costs : € 100
Free delivery from : € 1000
Cambodia
Shipping costs : € 100
Free delivery from : € 1000
Canada
Shipping costs : € 47
Free delivery from : € 500
Chile
Shipping costs : € 100
Free delivery from : € 1000
China
Shipping costs : € 50
Free delivery from : € 500
Colombia
Shipping costs : € 100
Free delivery from : € 1000
Costa Rica
Shipping costs : € 100
Free delivery from : € 1000
Czech Republic
Shipping costs : € 18
Free delivery from : € 200
Denmark
Shipping costs : € 14
Free delivery from : € 100
Dominican Rep.
Shipping costs : € 100
Free delivery from : € 1000
Egypt
Shipping costs : € 100
Free delivery from : € 1000
Estonia
Shipping costs : € 40
Free delivery from : € 400
Fiji
Shipping costs : € 100
Free delivery from : € 1000
Finland
Shipping costs : € 35
Free delivery from : € 400
France
Shipping costs : € 12
Free delivery from : € 100
French Guiana
Shipping costs : € 100
Free delivery from : € 1000
French Polynesia
Shipping costs : € 100
Free delivery from : € 1000
Germany
Shipping costs : € 12
Free delivery from : € 100
Gibraltar
Shipping costs : € 60
Free delivery from : € 500
Greece
Shipping costs : € 35
Free delivery from : € 400
Guadeloupe
Shipping costs : € 100
Free delivery from : € 1000
Hong Kong
Shipping costs : € 75
Free delivery from : € 1000
Hungary
Shipping costs : € 20
Free delivery from : € 200
India
Shipping costs : € 75
Free delivery from : € 1000
Indonesia
Shipping costs : € 75
Free delivery from : € 1000
Ireland
Shipping costs : € 27
Free delivery from : € 300
Israel
Shipping costs : € 100
Free delivery from : € 500
Italy
Shipping costs : € 27
Free delivery from : € 300
Jamaica
Shipping costs : € 100
Free delivery from : € 1000
Japan
Shipping costs : € 75
Free delivery from : € 1000
Jordan
Shipping costs : € 100
Free delivery from : € 1000
Kuwait
Shipping costs : € 100
Free delivery from : € 1000
Latvia
Shipping costs : € 40
Free delivery from : € 400
Liechtenstein
Shipping costs : € 50
Free delivery from : € 500
Lithuania
Shipping costs : € 45
Free delivery from : € 500
Luxembourg
Shipping costs : € 10
Free delivery from : € 100
Macau
Shipping costs : € 75
Free delivery from : € 1000
Malaysia
Shipping costs : € 75
Free delivery from : € 1000
Maldives
Shipping costs : € 100
Free delivery from : € 1000
Martinique
Shipping costs : € 100
Free delivery from : € 1000
Mexico
Shipping costs : € 50
Free delivery from : € 750
Monaco
Shipping costs : € 14
Free delivery from : € 100
Myanmar
Shipping costs : € 100
Free delivery from : € 1000
Netherlands
Shipping costs : € 10
Free delivery from : € 100
Netherlands Antilles
Shipping costs : € 100
Free delivery from : € 1000
New Caledonia
Shipping costs : € 100
Free delivery from : € 1000
New Zealand
Shipping costs : € 75
Free delivery from : € 1000
Nicaragua
Shipping costs : € 100
Free delivery from : € 1000
Norway
Shipping costs : € 55
Free delivery from : € 500
Oman
Shipping costs : € 100
Free delivery from : € 1000
Panama
Shipping costs : € 100
Free delivery from : € 1000
Paraguay
Shipping costs : € 100
Free delivery from : € 1000
Peru
Shipping costs : € 100
Free delivery from : € 1000
Philippines
Shipping costs : € 75
Free delivery from : € 1000
Poland
Shipping costs : € 20
Free delivery from : € 200
Portugal
Shipping costs : € 27
Free delivery from : € 300
Qatar
Shipping costs : € 100
Free delivery from : € 1000
Reunion
Shipping costs : € 100
Free delivery from : € 1000
Romania
Shipping costs : € 45
Free delivery from : € 500
Saint Kitts and Nevis
Shipping costs : € 100
Free delivery from : € 1000
Saint Lucia
Shipping costs : € 100
Free delivery from : € 1000
Saint Vincent & Grenadines
Shipping costs : € 100
Free delivery from : € 1000
San Marino
Shipping costs : € 54
Free delivery from : € 500
Saudi Arabia
Shipping costs : € 100
Free delivery from : € 1000
Singapore
Shipping costs : € 75
Free delivery from : € 1000
Slovakia
Shipping costs : € 18
Free delivery from : € 200
Slovenia
Shipping costs : € 18
Free delivery from : € 200
South Africa
Shipping costs : € 100
Free delivery from : € 1000
South Korea
Shipping costs : € 100
Free delivery from : €
Spain
Shipping costs : € 27
Free delivery from : € 300
Sri Lanka
Shipping costs : € 100
Free delivery from : € 1000
Suriname
Shipping costs : € 100
Free delivery from : € 1000
Sweden
Shipping costs : € 35
Free delivery from : € 400
Switzerland
Shipping costs : € 33
Free delivery from : € 400
Taiwan
Shipping costs : € 75
Free delivery from : € 1000
Thailand
Shipping costs : € 75
Free delivery from : € 1000
Turkey
Shipping costs : € 51
Free delivery from : € 500
United Arab Emirates
Shipping costs : € 100
Free delivery from : € 1000
United Kingdom
Shipping costs : GB£ 12
Free delivery from : GB£ 75
United States of America
Shipping costs : € 47
Free delivery from : € 500
Uruguay
Shipping costs : € 100
Free delivery from : € 1000
Vatican City State
Shipping costs : € 24
Free delivery from : € 300
Venezuela
Shipping costs : € 100
Free delivery from : € 1000
Vietnam
Shipping costs : € 75
Free delivery from : € 1000
Virgin Islands (UK)
Shipping costs : € 100
Free delivery from : € 1000
Virgin Islands (US)
Shipping costs : € 100
Free delivery from : € 1000
Yemen
Shipping costs : € 100
Free delivery from : € 1000

Our shipments are carried out by our reliable partner UPS. All shipments are insured. The lead time depends on the country to which you are shipping. On the map below you can find the average UPS lead times per country.

Transportation times UPS

UPS logoThe majority of our shipments are carried out by UPS. With us you are guaranteed of your shipment, you can rest assured that you will always receive your ordered products in new condition and undamaged. When damages occur during shipment, we will provide you with a replacing article.

For our shipments outside of Europe, we always choose air transport to ensure a quick delivery.

In addition, we always ship with the fast UPS express service for shipments outside of the European Union (excluding Norway and Switzerland), without charging additional costs. The express service normally stands for a delivery within 4 working days after shipment.

UPS only delivers on business days and not on weekends and holidays.

No one available when delivered

If no one is available at the delivery address when UPS tries to deliver your order, UPS will leave a UPS InfoNotice. At the top of the InfoNotice you can find the date it was left and whether it was the first, second or final dlivery attempt.

You can use the InfoNotice to schedule a new delivery or have your order held for pickup at a UPS Access Point. UPS will undertake three delivery attempts for each shipment to a company address. To a private address there will be only 1 delivery attempt. In this case, the customer has the possibility to ask a second and third delivery attempt using UPS My Choice. Using the InfoNotice you can also change your delivery address. UPS cannot undertake a second delivery attempt on the same day, a new attempt will be made on the next business day.

If UPS doesn't succeed to deliver your order after all three delivery attempts, we will hold the shipment at a nearby UPS facility for five days before returning it to sender. COD shipments will be returned to sender the same day as the final delivery attempt is made.

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